Amazon Apologizes After Alexa Records, Sends Out Private Conversation

 

Amazon is apologizing to a Seattle woman after her Alexa device recorded a private conversation and sent it out to someone on her family's contact list.  Earlier this month, the woman and her husband got a call from someone who works for her husband.  The employee said he'd gotten a recording of a private conversation in the couple's home.  The couple told Amazon what happened and the company apologized and said its engineers would fix the problem.  The couple have a number of Amazon Echo devices throughout their home.  They're all unplugged now.

Photo: Getty

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